Clinic Insurance

CQC-Compliant Medical Clinic insurance for Modern Healthcare Providers

Running a medical clinic or healthcare organisation means managing people, patients, compliance and risk – all at once. At Enhance we make it simple. We provide CQC-compliant insurance packages and/or bespoke solutions for clinics, practices and medical organisations at every stage. Whether you’re newly registering or well-established, we will advise and source the right level of cover for your needs.

Modern clinic facility

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What We Cover

We arrange tailored insurance solutions for:

specialist medical facility

Private Medical and Specialist Clinics

Cosmetic centre

Cosmetic & Aesthetic Centres

Radiologist looking at scans

Radiology and Teleradiology Services

Operating room procedure

Day-case Surgical Units

Femail doctor GP

GP & Primary Care

Rehab therapy for injured

Rehabilitation Centres

Receiving medical advice via tablet

Telemedicine and Digital Health

Premium care at private facility

Private Hospitals and Groups

Professional counselling in session

Psychiatry Clinics

Old age hands

Care Homes

A clinic facility and employee

Flexible Cover Options

Entity-Only Cover

Insurance designed for the corporate or clinic entity itself — covering claims made directly against the business, while individual practitioners maintain their own indemnity arrangements.

Ground-Up Cover

A full, integrated insurance solution for both the clinic entity and all employed or contracted clinicians – seamless protection across every aspect of your business.

Bespoke Solutions

Bespoke Solutions tailored to your requirements, including Medical Malpractice and Cyber combined policies, cover for Groups of Practitioners, cover for multiple territories/jurisdictions and more complex corporate structures, where multiple policies may be required to provide full cover.

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CQC Compliance: Insurance and Registration Support

Insurance Requirement

As part of the CQC registration process, providers must demonstrate they have “insurance and suitable indemnity arrangements to cover potential liabilities arising from death, injury, or other causes, loss or damage to property, and other financial risks”. (Care Quality Commission)

That means, for any clinic or medical entity subject to CQC regulation, you will need appropriately structured malpractice/indemnity cover, public and employers’ liability, as well as entity-level risk protection.

Registration Journey and Timeline

Registering with the CQC may take weeks to months, depending on the complexity of your business and how quickly you are able to demonstrate insurability, statement of purpose etc.

How Enhance Supports You

Whether you are at the start of your journey or already running a successful clinic:

  • We help you understand and align your insurance arrangements for CQC registration or re-inspection.
  • We can arrange policies that meet the regulator’s requirement for suitable indemnity, while also supporting your business growth and risk profile.
  • For established entities, we can offer scalable cover, entity-level protections, and risk management support as you expand or diversify services.
  • We act as your partner on the compliance journey, from packaging insurance correctly, advising on cover gaps, through renewal and claims-support, or bidding for NHS contracts which have stringent insurance requirements.
Treatment Nurse putting on gloves
Medical professional in white coat

Key Features of Cover

  • Medical Malpractice / Professional Indemnity – Can help protect claims of clinical errors, omissions or negligence.
  • Regulatory Defence – Legal representation for CQC, GMC, disciplinary investigations, inquests.
  • Public & Employers’ Liability – Helps cover injury or damage to patients, staff or visitors.
  • Vicarious Liability – Helps safeguard your entity from claims relating to acts of employed/contracted clinicians.
  • Loss of Documents & Data Breach – Helps cover accidental loss or disclosure of medical records or sensitive information.
  • Property, Contents & Business Interruption – Can help protect your premises, medical equipment and income in the event of disruption or forced closure.

Why Clinics Choose Enhance

  • Healthcare Insurance Specialist Broker – Decades of experience in medical malpractice, entity cover and regulatory risk.
  • CQC-Compliant Packages – Structured to meet the requirements of the CQC registration or inspection process.
  • Tailored for Scale – Whether your practice is newly established or operating at enterprise turnover level, we scale cover to match your size, exposure and future ambitions.
  • Responsive Service – We have clinical knowledge and understand your risks – acting fast when you need us.
  • Trusted Partner – Leading underwriters, strong track record, and a service first model built for demanding healthcare clients.
Dentist offcie facing outdoors

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Protect Your Practice, Confidently

Speak to one of our brokers today about a CQC-compliant insurance package tailored to your organisation, whether you are starting out or already operating at scale.

Call Us Today

to arrange a policy completely tailored to your needs and requirements

What insurance do I need for CQC registration?

The Care Quality Commission (CQC) requires healthcare providers to have “insurance and suitable indemnity arrangements to cover potential liabilities arising from death, injury, or other causes, loss or damage to property, and other financial risks.”

In practice, this means you’ll need a combination of policies working together. A CQC-compliant insurance package should typically include:

  • Medical Malpractice / Professional Indemnity, can cover negligence or error in patient treatment.
  • Public Liability Insurance, helps protect against accidental injury or property damage to third parties.
  • Employers’ Liability Insurance, is a legal requirement if you employ staff.

At Enhance Insurance Services, we arrange tailored packages that meet regulatory requirements while helping protect your clinic’s unique exposures.

What’s the difference between Entity-Only and Ground-Up cover?

Entity-Only cover (sometimes referred to as Vicarious Liability cover) protects your clinic or practice as a legal entity. It responds to claims made directly against your business for issues such as:

  • Vicarious liability, where your clinic is held responsible for the actions of staff or contractors.
  • Negligent hiring or inadequate training, if poor recruitment or supervision leads to patient harm.
  • Operational failings, such as hygiene breaches, administrative errors, or systems failures resulting in negligence.
  • Dual-claims, where both the clinician and the clinic are named together in legal proceedings. This is becoming increasingly common, and a vicarious liability policy can subrogate onto a practitioner’s policy where liability sits with them and not your business.

This option is great for when your practitioners already hold and wish to maintain their own cover. This can be a cheaper option for your business and can be suitable if you have clinicians that practice privately elsewhere. The entity policy helps cover your business for its share of any liability or management oversight issues. As your business evolves and/or you have practitioners who wish to benefit from being included as part of your policy, they may “roll-on” to an entity policy as their individual policy comes up for renewal. This is common practice and many clinicians, particularly clinical directors, will wish to be expressly named on an entity policy and benefit from its limits. This is referred to as Ground-Up cover.

Ground-Up cover helps provide a wider range of protection for both the business entity and, some or all, employed or contracted clinicians under a single policy. Many clinics prefer this model for its simplicity, cost-efficiency, and unified claims management. This is the ideal partnership for many clinics and clinicians, where liability for pre and post operative care is not just subrogated onto the clinician, who often has very little oversight and control over the quality of it. It encourages collaboration and ownership of risk management, informed consent, and a more collaborative patient pathway where both physician and entity can respond to complaints in unison.

This type of policy is also attractive to prospective employees and contracted staff, particularly those who only practise within the NHS and whose sole private work is through your company.

Entity-led policies providing Ground-Up cover can often be broader in scope, with insurers showing greater appetite for a wider range of procedures, innovations, and activities when the entire entity, its clinicians, and the full patient pathway are assessed and covered under one policy.

This structure also enables better risk management and smoother complaints handling, allowing insurers greater visibility of every patient contact point instead of relying on separate parties to cross-notify potential claims. The result is a more coherent, transparent, and defensible position for your business if a complaint or claim arises.

Our team will be happy to help you choose the best structure for your business, based on your priorities and obligations. They will be happy to review any existing insurance policies you have and offer advice free of charge.

How long does it take to arrange CQC-compliant insurance?

The timeframe varies depending on the complexity of your clinic and the range of treatments you provide.

  • Straightforward clinics can often be covered within a few days.
  • Complex or multi-specialty facilities may require bespoke underwriting and take several weeks.

We recommend starting your insurance discussions early in the CQC registration process. This gives insurers time to assess your activities, gather risk information, and structure cover that aligns with both your business model and regulatory standards. You will need to show “insurability” to the CQC by way of a formal insurance quotation to cover your proposed service.

Can I use my existing personal indemnity for CQC compliance?

Personal indemnity helps protect you as an individual practitioner, but the CQC requires entity-level insurance for your organisation. Your personal policy alone will not satisfy their requirements.

You can either:

  • Keep your personal indemnity in place and add an Entity (Vicarious Liability) policy for your business.

Or…

  • Choose a Ground-Up solution that combines both under a single, integrated policy.

Our team can help you assess which approach best fits your structure, risk profile, and CQC obligations.

Enhance Insurance Services | 3rd Floor | Marlow House | Head Office for Jensten | 1A Lloyd’s Avenue | EC3N 3AA

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© Enhance Insurance Services is a trading name of Jensten Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England No: 08284692. Registered Address: Coversure House, Vantage Park, Washingley Road, Huntingdon, PE29 6SR.

0800 980 3776
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