Meet The Team | Enhance Insurance | Cosmetic Specialists

Meet The Team

Martin Swann Cert CII

Martin Swann Cert CII

Managing Director - Financial & Professional Risks Division

Martin has been insuring Medical & Healthcare businesses for over 15 years. During this time he has provided insurance products for a wide range of Medical Professionals & Clinics, including Cosmetic, Trauma/Reconstruction and Fertility among many others.

Although he specialises in Medical Malpractice and Risks, Martin is able to advise a wide variety of insurances to ensure that all covers purchased work together to give the best possible protection.

Having spent the majority of his career in the London insurance market, Martin has developed sound working relationships with the majority of the specialist London insurance companies.

Martin’s main focus throughout his career has always been ‘The Client’ and he aims to provide all the businesses he works with high quality advice and a service that is fully focused on their needs.

In his spare time Martin enjoys coaching mini rugby, watching rugby, Formula 1, cycling and golf and spending time with his family.

April Whiting

April Whiting

Senior Account Handler – Enhance Insurance Services

April joined the Enhance team 4 years ago with no previous insurance experience. Coming from a retail background, she already understood the importance of good customer service and during her relatively short time in insurance she has used this effectively for the benefit of our clients. Whist April specialises predominantly in Medical Malpractice, she also has sound a knowledge of Clinic Combined, Professional Indemnity, Cyber, Product liability, Personal Accident and D&O for medical professionals.

April used to compete as a dancer across the UK and Europe before she realised her real passion – a career in Insurance.

Jacquie Ford

Jacquie Ford

Account Executive – Enhance Insurance Services

Jacquie has been in insurance for 40 years, 15 of which being medical malpractice. She has a proven track record of building customer relationships with my clients some of whom have been with her for a number of years.

Since joining the Enhance team, Jacquie has acquired further knowledge of other heads of cover with a sound knowledge of Clinic Combined, Professional Indemnity, Cyber, Product liability, Personal Accident and D&O for medical professionals.

We aim to provide you with first class service at all times.

As a client of Enhance Insurance Services you can rely on us to always:

Put your needs first.

Be open, honest and trade with integrity.

Sell cover and product before price.

Actively encourage working relationships with your insurer and where possible provide opportunities to meet them.

Provide a high quality and proactive service throughout the year.

Provide a platform for you to get covered in a matter of minutes or offer the required service to arrange a tailored policy.

To explain your cover.

So that you fully understand what you are buying, the exclusions, your obligations and more importantly the process in place for making a claim under the policy.

Provide a high quality and personable service from our dedicate claims team.

We make sure that your opinions/concerns are suitably raised and will support you should decide to challenge an insurers decision.

Invest the time to understand your business, its needs and exposures and how it trades.

By doing this we are able to recommend a portfolio of covers that give you the best possible cover for your firm.
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