Meet The Team

Martin Swann Cert CII

Martin Swann Cert CII

Managing Director - Financial & Professional Risks Division

Martin has been insuring Medical & Healthcare businesses for over 15 years. During this time he has provided insurance products for a wide range of Medical Professionals & Clinics, including Cosmetic, Trauma/Reconstruction and Fertility among many others.

Although he specialises in Medical Malpractice and Risks, Martin is able to advise a wide variety of insurances to ensure that all covers purchased work together to give the best possible protection.

Having spent the majority of his career in the London insurance market, Martin has developed sound working relationships with the majority of the specialist London insurance companies.

Martin’s main focus throughout his career has always been ‘The Client’ and he aims to provide all the businesses he works with high quality advice and a service that is fully focused on their needs.

In his spare time Martin enjoys coaching mini rugby, watching rugby, Formula 1, cycling and golf and spending time with his family.

Sarah-Jayne Senior

Sarah-Jayne Senior

Account Handler

Sarah has been providing Medical Malpractice Insurance to Medical Professionals for the last 4 years, she creates an inviting friendly environment for all her clients whilst also maintenance a high level of professionalism at all times.

Sarah has built up relationships with clients, product suppliers and training schools within the Aesthetic sector and is very well respected within the Industry. Sarah is currently studying for her Cert CII qualification which she hopes to complete within the next 12 months.

In her spare time Sarah enjoys scenic walks with her dog and country pubs.

Jennifer Mitchell

Jennifer Mitchell

Claims Handler

With 16 years’ experience managing claims across various insurance classes including liability personal injury and negligence, Jennifer has worked within both insurance companies and insurance brokers/intermediaries.

She works with the Enhance team to support our clients with any claims that may arise. She liaises with insurers on behalf of our clients to ensure that any claims are dealt swiftly and professionally.

We aim to provide you with first class service at all times.

As a client of Enhance Insurance Services you can rely on us to always:

Put your needs first.

Be open, honest and trade with integrity.

Sell cover and product before price.

Actively encourage working relationships with your insurer and where possible provide opportunities to meet them.

Provide a high quality and proactive service throughout the year.

To explain your cover.

So that you fully understand what you are buying, the exclusions, your obligations and more importantly the process in place for making a claim under the policy.

Provide a high quality and personable service from our dedicate claims team.

We make sure that your opinions/concerns are suitably raised and will support you should decide to challenge an insurers decision.

Invest the time to understand your business, its needs and exposures and how it trades.

By doing this we are able to recommend a portfolio of covers that give you the best possible cover for your firm.

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