Digital health insurance
At Enhance Insurance, we specialise in medical malpractice insurance and combine it with cyber insurance to tailor the cover for tele-medicine and e-health providers. We can help protect your clinicians, your data, your patients, and your reputation.
“Enhance understand both our clinicians and our code – they bridge medicine and technology perfectly.”
– Chief Medical Officer, UK Digital Health Group
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Healthcare Data Is Under Attack
Digital healthcare is redefining how patients access care and how you provide it. Whether you provide virtual consultations, remote diagnostics, or operate a digital health platform, your exposure now extends far beyond the clinical environment.
Healthcare information is among the most valuable, and targeted, forms of data worldwide – classified as Special Category Data.
- In 2024, a Russian-based criminal group hacked Synnovis, a pathology lab providing services to the NHS and GP surgeries. The attack cost Synnovis over £33M (The BMJ) and delayed 1134 elective procedures – exposing them to both Medical Malpractice and Cyber Claims.
- The average cost of a UK data breach is £3.2 M. (Research Live – IBM Security)
- Healthcare organisations accounted for 23 % of all global data breaches in 2024. (Bright Defense, 2024)
The impact goes beyond fines. The reputational harm, patient trust erosion, and prolonged service disruption can cripple even well-established providers.
Clinical Responsibility Remains Central
Tele-medicine may change how you deliver care, but it doesn’t change your duty of care. The same standards of diagnosis, prescription, and patient safety apply – often across more complex, digitally connected environments. That’s why your insurance must evolve alongside your technology.
Protection for Clinical and Digital
Our integrated MedMal + Cyber approach delivers seamless cover for the full spectrum of e-health risk.
Medical Malpractice (Core Cover)
- Protection aid for clinical errors, omissions, and misdiagnosis during remote consultations or digital care.
- Defence for GMC, CQC, and disciplinary investigations.
- Vicarious liability for employed or contracted practitioners.
- Good Samaritan Acts and run-off cover included as standard.
Cyber & Data Liability (Supporting Cover)
- Breach response and remediation – including forensic investigation, notification costs, and public relations support.
- Ransomware and cyber-extortion cover.
- Regulatory defence for ICO and GDPR-related proceedings.
- Business interruption protection for system outage or platform downtime.
- Loss of digital medical records and patient-data restoration.
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© Enhance Insurance Services is a trading name of Jensten Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England No: 08284692. Registered Address: Coversure House, Vantage Park, Washingley Road, Huntingdon, PE29 6SR.
